都塔免税店社会化电商种草之旅
今天给大家讲讲关于都塔免税店社会化电商种草之旅,三步教你实现曝光、吸粉、转化闭环。
都塔免税店:韩国首尔东大门一家综合免税店,主营500多种世界化妆品、腕表珠宝及时装配饰品牌
案例简述:
探寻
@都塔免税店 持续涨粉的秘密
@都塔免税店 粉丝增长趋势
都塔免税店介绍及其营销痛点
营销目标及其解决方案
一、@都塔免税店 粉丝增长趋势

二、都塔免税店介绍及其营销痛点
都塔免税店介绍及其营销痛点
都塔免税店:韩国首尔东大门一家综合免税店,主营500多种世界化妆品、腕表珠宝及时装配饰品牌。
在中国消费者抢夺战中,有三大营销难题:
1、知名度低,竞争激烈
2、中国消费者链接困难 (地域分歧、触媒碎片化、人群细分、韩国游用户)
3、消费者有疑虑,转化难购买流程(取货流程、退换货流程、价格敏感、品牌敏感)
三、@都塔免税店的解决方案
1、选择微博搭建营销主场,争做社会化电商新势力:
大曝光:唯一广场型媒体,用户基数大,年轻,高知,活跃,可以快速触达亿级潜在用户
获取用户:平台独有的用户兴趣聚合特点,让购物电商已成为微博最大的垂直细分兴趣群之一,可精准定位到韩流、购物兴趣人群,实现账号圈粉
互动转化:持续触达并影响粉丝群体,实现用户教育、导流、转化
2、三步实现社交突围
三个目标:品牌曝光-用户连接-销售转化
四种玩法:
快速引爆关注(明星借势、垂直KOL圈层)
沉淀粉丝,提升粘性(有奖活动)
刺激关注购买(产品优惠)
一套工具:蓝V运营服务包(高级包)
3、执行过程:如何用明星&KOL圈层快速引爆关注?
• 明星+节日热点
• 明星+台网热点
• KOL二次扩散




4、执行过程:如何通过活动增粉,促活,降低取关?
• 现金红包活动
• 控制好活动频次
• 用好微博活动平台及活动样式





5、执行过程:如何打造种草-拔草闭环?
• 三位一体立体内容设置




四、经验总结:如何变身社会化电商人气品牌
经验总结
1、以小博大:找到一个在微博平台快速引爆的保龄球点。比如@都塔免税店,选择借用明星&KOL的影响力。
• 其他如:体育热点、综艺热点、平台自制热点、蓝V联盟等;
2、福利撬动:
活动频次一般一周2次左右;
• 跟明星、热点结合效果更佳;
• 现金活动关注度更高;
• 微博活动平台提供的活动样式参与简单,参与度高。
3、内容种草:
• 持续的优惠信息、爆品推荐、品牌推送让用户发现心水好物,不断种草。
• 发博频次:2条及以上/天;注重原创
4、官方加持:
• 企业微博助理、微博活动平台等账号面向企业用户,更易联动;
• 企业运营服务包解锁运营技能,如现金活动,@3个好友抽奖方式等
蓝V运营服务包工具介绍——高级包:

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