网购退换货？菜鸟裹裹：2小时上门取件，还让你0秒收到运费险！
新消费时代，中国可能有着全球最"激进"的消费群体——全球最大的网购人群，据相关数据显示，用户数近4.6亿，是美国的2.6倍；同时，中国还拥有全球最大的网购市场规模，线上零售销售总额高达5.6万亿元人民币（8510亿美元），是全球第二大市场美国的2.2倍。
在这个背景之下，谁赢得了剁手党们的"芳心"，谁就会拥有巨大的发展潜力。深知这个道理的菜鸟裹裹，之所以总是能够走在行业的前列，也正是因为它总是能够深入消费者的需求，不断提升其购物体验和服务体验。
就在近日，菜鸟官方宣布，将为使用菜鸟裹裹退换货的用户，提供0秒赔付垫付运费险和2小时上门取件。这对于万千的剁手党来说，可算是一个重大福利了！
因为这也意味着，以后他们不仅可以任性买买买，还能任性退换货。并且在极速退款之后，天猫还会帮你叫快递上门取件，就连退换货的运费都垫付了……广大网友纷纷表示，这将是钱包不保的节奏啊。
一方面，菜鸟的2小时极速上门取件已覆盖全国284个城市，并且数据显示，菜鸟的服务时效仍在大幅提升，快递小哥平均上门时间在1小时内。对有需求的用户，快递员还可在指定时间上门。
另一方面，这284个城市的淘系商品退换货还可享受平台垫付运费服务，体验"无感退货"。不仅北上广深杭一线城市，西到拉萨、北到大兴安岭、南到三亚，可以说一张高标准寄件服务网络已经形成。
看来，菜鸟为了升级物流服务，也是"煞费苦心"这些也都是近期菜鸟物流提速、为剁手党服务升级的又一新举措。"要寄件，找裹裹"似乎成了一些消费者的共识，并且受到了大力欢迎。
当然，对消费者来说固然是重大利好，对快递员来说也是好事。因为"菜鸟包裹侠"快递员普遍增收，月入万元已是非常常见。
菜鸟快递和消费者运营事业部总经理李江华表示，依托菜鸟智能物流骨干网，菜鸟裹裹正在为消费者提供极致物流体验，为快递员提供更好待遇。
也有业内人士表示，菜鸟的2小时上门已成为行业最领先的服务标准，菜鸟裹裹正在重新定义寄件服务。
正是菜鸟，让我们进入了快递的"躺寄时代"，真的是越强大越努力！
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