支付宝生活号 | 如何对支付宝生活号进行授权管理?
快速了解支付宝生态应用功能
【智慧链接 | 支付宝生态使用指南】
点击视频,快速了解支付宝生态使用指南
一、设置支付后推荐
支付成功推荐指商户可以设置一些收款账号,当用户通过当面付或者在支付宝钱包中的h5页面通过手机网站支付(使用支付宝钱包自带的支付成功页)向这些收款账号付款后,将根据规则推荐用户关注该生活号。
具体操作:
进入智慧链接-支付宝-生活号管理,点击生活号的【支付后推荐】按钮, 输入支付宝账号,点击【绑定】完成
当用户向该账号付款时就会推荐您的生活号
二、设置自动回复
自动回复功能解决服务提供者向用户精准推送各类信息服务的需求。生活号可以向目标用户推送业务待办、服务通知、营销活动、公告等消息。
1.设置关键词自动回复
1)进入生活号平台(fuwu.alipay.com),点击左侧导航消息与互动-自动回复,选择关键词自动回复
点击“创建新规则”,输入关键词、回复内容,创建一条规则,点击【保存】完成
2)规则保存好后,可将鼠标移到某个关键字,然后点击该关键字,设置该关键字的“精准匹配”,或取消该关键字的精准匹配,即“模糊匹配”。
“精准匹配”即用户发送的内容与设置的关键字须完全一样,才会触发关键字回复。比如设置关键字为“123”,仅回复“123”才会触发关键字回复。“模糊匹配”即只要用户发送的内容中包含完整关键词,就会触发关键字回复给对方。比如设置关键字“123”,回复“1234”会触发,但回复不完整的关键字“12”则不会触发关键字回复。默认的是模糊匹配。如图所示:
3)选择一条已有规则对应的操作“编辑”或“删除”,可以分别编辑或删除该规则,如图所示:
2.设置消息自动回复
进入生活号平台(fuwu.alipay.com),点击左侧导航消息与互动-自动回复,选择消息自动回复
设置自动回复的文字或图文消息,点击【保存】完成
三、自定义生活号菜单
自定义菜单功能解决服务提供者向用户提供各类功能服务的需求,如各类业务办理、信息查询等。设置合理的菜单能够让用户更方便的使用您提供的服务,也可以让用户更便捷的了解到您的营销信息、帮助信息。
1.进入生活号平台(fuwu.alipay.com),点击左侧主页配置-主页布局
2.点击菜单模块,在右侧文字菜单配置点击【新增主菜单】
3.输入主菜单名称,设置是否配置子菜单,选择主菜单类型,例如要配置一个链接则选择“跳转网页”
编辑完成,点击右上角【发布】按钮。发布成功后,用户可以即时在支付宝客户端的生活号中看到对应的菜单改动。
四、绑定支付宝小程序
生活号绑定小程序,用户可以通过生活号的服务信息直接进入由小程序承载的功能服务流程,在接近原生的用户体验下,更好地帮助完成线上流量的转化。1.进入生活号平台(fuwu.alipay.com),点击左侧管理-小程序管理,点击【关联小程序】
2.输入支付宝小程序ID,点击【查找】,找到该小程序后点击关联即可
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