京东规范恶意评价,虚假恶评按违规处理:爱买不买,请诚实做人!
3月18日消息,为符合《电子商务法》的相关规定,保护正常商家的合理利益,京东平台对恶意评价处理的受理范围进行了相关的调整。据了解,此次调将于2019年3月20日生效。
调整前
同行竞争者交易后故意给出与事实不符的负面评价的不正当竞争行为,京东平台按照《京东开放平台商家积分管理规则》“扰乱平台秩序”进行违规处理。
调整后
1. 评价内容含有对商品质量问题的评价信息且无事实依据,在商家与消费者沟通后,消费者在评价图片/视频、咚咚等渠道拒绝提供相应证明材料的,京东平台将按照《京东开放平台商家积分管理规则》进行违规处理。
2. 评价内容含有与事实不符的负面评价信息,包括但不限于虚假评价信息、同行竞争者的恶意评价信息等,京东平台将按照《京东开放平台商家积分管理规则》进行违规处理。
对于恶意评价,不管是平台本身还是卖家、买家都是极其厌恶的。
买家,有句古话说的好顾客就是上帝,既然是花了钱来消费的,自然是想要买到称心如意的东西。现在买家十个有九个是必看评论的,大家都知道,之前刷单是特别厉害的,所以后来很多买家都不再看好评,直接看差评了。现在说差评是恶意差评,让买家如何自处呢?该相信谁?哪里才是真相?对于恶意差评,可以是扰乱视听。
卖家,本来差评就烦,影响自己门店的生意不说,店铺还要因此降级扣分,这也是为什么很多卖家杜绝差评的原因之一。更别说虚假恶评了,想想那些子虚乌有的差评简直就能让一个店铺一倒不起,别说是刚注册的新网店,就算是在网店转让易佰店去买一个老店,遇到这样恶意的差评那也是伤不起!与其给差评,爱买不买。
平台,也是需要流量,当然是卖家有生意这个平台才能更好的发展下去,作为管理者,如果不整治这种恶劣的行为,对平台的形象和前途有着巨大的影响。同时,作为卖家与买家中间的桥梁也理应去维护,为大家提供一个明亮的购物市场。对那些恶意评价的人,希望得到应有的惩罚,有这个念头的趁早打消,大家做一个诚实的人不好吗?此次的规范能早日还购物一个干净的平台就好了。
作为卖家或者买家你们是怎么看待这个恶意评价的呢?大家一起说说吧!
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